Concepts
In the Predictable Dialogs app, you’ll see two main pages:
- Agents (the default page when the app opens)
- AI Resources (can be opened from the menu)
Agents
An Agent is the entity you list and create from the Agents page. It uses the configured AI Resources to perform tasks.
We currently provide Chatbot Agents. Chatbot Agents can be added to websites or connected to WhatsApp.
You can give each Chatbot Agent its own AI Resource, theme and settings.
AI Resources
An AI Resource is an AI model with attached tools. Every AI resource needs:
- A unique name within the app.
- An API key to the external provider.
tip
You can connect the same AI Resource to multiple chatbot agents. Each agent functioning independently using its own theme, sessions and reports.
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You can update a chatbot agent to a different AI Resource at any time.
Resource Types
We currently support two main types of AI resources:
OpenAI
- Connect directly to OpenAI's Responses API
- Fastest response times (~50ms)
- File search managed within Predictable Dialogs
- Functions coming soon
OpenAI Assistant
- Use OpenAI's Assistants API
- Built-in tools and code interpreter (~2-3s response time)
- File search configured on OpenAI platform
- Full function calling support available now