Connect an AI Resource
Estimated time: 2 minutes
An AI Resource is the actual model (or assistant) that powers your agent's replies.
Once connected, every message your agent receives is forwarded to the selected resource.
ℹ️ Need a refresher on the difference between Agents and AI Resources?
See the Core Concepts page.
Open the "AI Resource" panel
- Sign in to Predictable Dialogs.
- Select the agent you just created.
- On current page, click the drop down input with the label AI Resource
- If you are configuring for the first time you will not have any existing ai resources. So click + Add AI Resource
Choose a resource type
| Option | Why you'd pick it | Typical round‑trip time* | File Search | Functions |
|---|---|---|---|---|
| OpenAI | Fastest replies, ideal for real‑time chat | ≈ 50 ms | ✅ Managed in Predictable Dialogs | 🚧 Coming soon |
| OpenAI Assistant | Built‑in tools & retrieval, code interpreter | ≈ 2–3 s | ✅ Configured on OpenAI Platform | ✅ Available |
| Anthropic | Coming soon | — | — | — |
| XAI | Coming soon | — | — | — |
*Based on internal benchmarks with the same prompt ("hi").
🚀 Recommendation:
- For speed and simplicity: Choose OpenAI You can always switch the agent to another resource later—no embed code changes needed.
3 · Enter provider‑specific details
For OpenAI Resources
| Field | Description | Example |
|---|---|---|
| API Key | Your OpenAI API key | sk-... |
| Model | OpenAI model name | gpt-4o, gpt-4o-mini |
After entering these details:
- Click Next to validate your API key
- Optionally update the resource name and add system instructions
- Click Save
For OpenAI Assistant Resources
| Field | Description | Example |
|---|---|---|
| API Key | Your OpenAI API key | sk-... |
| Assistant ID | Your OpenAI Assistant ID | asst_abc... |
After entering these details, click Save.
Next Steps
The new resource now appears in the dropdown and is immediately active for the agent.
For OpenAI resources, you can optionally:
- Configure File Search for document-based responses
- Add system instructions to customize behavior
For OpenAI Assistant resources:
- File search and functions are managed on the OpenAI platform
- See the OpenAI Assistant guides for advanced configuration
Need to switch later? Re‑open the AI Resource dropdown and pick a different entry—your website embed link stays the same.