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Generate a WhatsApp Token

Estimated Time: 3 minutes

Follow these steps to generate a token for WhatsApp API access:

Access System Users Page

  • Visit the System Users page on Facebook Business.
  • If you manage multiple business portfolios, click on the relevant Business Portfolio name.

Create a New System User

  • Click on Add to create a new user. Accept the meta policy for non discrimination.
  • Enter a name for the system user and assign them the Admin role.

Assign Assets

  • Click on Assign assets. As shown in the image below.

Meta App Image

  • Under the Apps section, find and select your app. (Image below)
  • Ensure you check the Manage app option. (Image below)

Meta App Manage

  • Save Changes

Generate the Token

  • Click on Generate token.
  • Choose your app from the list and click next.
  • Set the token expiration to Never. Click next.
  • Select the following permissions:
    • whatsapp_business_messaging
    • whatsapp_business_management
  • Click Generate Token to generate the token.

Copy Your Token

  • Copy the token that appears on the screen.

Ensure you store the generated token securely, as it provides essential access to your WhatsApp services.